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The Art of Non-Intimidating Financial Questions: Building Trust One Conversation at a Time

  • Writer: Daria Tcherniakovskaia
    Daria Tcherniakovskaia
  • Apr 12
  • 1 min read

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The questions you ask as a financial advisor shape your client relationships. Yet many clients, particularly women, report feeling interrogated rather than understood during financial discussions.


The difference between an intimidating question and an inviting one often lies in subtle shifts of language and approach:


Instead of: "Why haven't you been saving more for retirement?" Try: "What would make saving for retirement feel more manageable in your current situation?"


Instead of: "What's your risk tolerance?" Try: "When you think about market fluctuations, what typically concerns you most?"


Instead of: "Do you understand how this investment works?" Try: "How can I best explain this investment to make it clearer?"


These shifts create psychological safety - the foundation of honest financial discussions. 


When clients don't feel judged, they share the complete financial picture rather than what they think you want to hear.


The most valuable conversations come when clients feel like collaborators rather than subjects of examination. And that begins with how your frame your questions.

 
 
 

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